Reference

Terms That Govern Your a57 Account

These terms form the binding agreement between you and a57 the moment you open an account and access the lobby.

Applies from account openingIndia-applicable where local law permitsUPI, Paytm, PhonePe coveredUpdated terms notified by emailAccount-holder rights included

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What These Terms Cover and Where They Apply

a57 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every part of your account relationship with a57 — account registration, deposits made via UPI, Paytm or PhonePe, withdrawals back to your linked payment method, participation in any lobby activity, and communications we send you. Access to the platform and the activities

1
available on it depend entirely on the laws of the jurisdiction where you are located. We do not represent that any particular service is available in every region. You are responsible for confirming that accessing and using the platform is lawful in your location before you
2
proceed. If local law does not permit access, these terms do not grant you any right to bypass that restriction. We may update these terms from time to time and will notify you at the email address registered to your account before any material change takes
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effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, if you believe something has been applied to your account incorrectly, or if you need a copy of…

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

Our obligations to you extend beyond the lobby. We hold your account data securely, apply encryption to every transaction, and keep your payment details — whether UPI, Paytm…

Data We Collect

We collect the details you provide on registration, transaction records for every UPI, Paytm or PhonePe deposit and withdrawal, and…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used.

Account Security

All account access is protected by password and optional two-factor authentication.

Data Retention

We retain your transaction and account records for the period required by applicable law.

Requesting Changes

To correct your name, contact email, or linked payment method, submit a request through live chat or email support with…

Who to Contact

For all formal rights requests — data access, correction, deletion, or a written copy of the terms version active on…

Common Questions About These Terms

The questions below cover what we hear most often about account terms, how changes are communicated, what happens to your data, and how to raise a formal concern. If your question is not listed here, live chat is the quickest path to a direct answer from our support team.

These terms take effect the moment you complete account registration and confirm your email address. Continuing to access the lobby after that point constitutes your acceptance of the current version of the terms.

We send a notification to the email address on your account before any material update takes effect. The updated version is also published in the Help Centre with the effective date clearly marked so you can compare it with the previous version.

Yes. Every transaction on your account — whether a UPI deposit, a Paytm top-up, or a PhonePe withdrawal — is governed by these terms. Specific payment processing conditions are set out in the payments section of the full terms document.

You can. Email our support team with your account username and registration date and we will provide the version of the terms that applied at that time. We retain term versions for the full life of the account plus the legally required period thereafter.

You may submit a formal written dispute by email. We will review the application of the relevant clause and respond with our findings within five business days. If you remain unsatisfied, the terms set out the escalation path available to you.

Contact support via live chat or email to request account closure. Any balance in your account will be returned to your linked payment method before closure is finalised. We retain your data for the legally required period and then delete it.

Access depends on the laws of your location. These terms do not override local law. It is your responsibility to confirm that accessing the platform is lawful where you are before you proceed, as availability varies by jurisdiction.

Terms That Govern Your a57 Account

Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Changes

Who to Contact

Common Questions About These Terms

01 When do these terms take effect for my account?

02 How will I know if the terms have been updated?

03 Do these terms apply to deposits made via UPI, Paytm and PhonePe?

04 Can I request a copy of the terms that were active when I registered?

05 What are my rights if I disagree with how a term has been applied?

06 How do I close my account and what happens to my data?

07 Does access to a57 depend on where I am located?

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